Sony VGC-RM1 Manual do Utilizador descarregar pdf (Página 132)

132

Troubleshooting

Internet

What should I do if my modem does not work?

❑ Make sure the telephone cable is securely plugged into the modem port on the main unit of your computer and the wall

jack.

❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.

❑ Make sure that the telephone number the program is dialing is correct.

❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are

compatible.)

❑ Follow these steps to check the settings:

1 Click Start and Control Panel.

2 Click Hardware and Sound.

3 Click Phone and Modem Options.

4 On the Modems tab, check that your modem is listed.

5 On the Dialing Rules tab, check the location information is correct.

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Sony VGC-RM1 Manual do Utilizador Página 132